Refund policy
We want you to love everything, so returns are gladly accepted within 14 days of purchase with:
- Proof of purchase: receipt, gift receipt, or order number
- The original packaging and tags, unopened and unused and unworn
- Returns are made to the original form of payment or store Gift Card only
Store credit and exchanges can be made up to 30 days from the date of purchase. We will always gladly accept even exchanges for different sizes if in stock (sorry- we can’t usually special order for size exchanges, but ask us- some items we stock continuously)!
Please note, we are a small operation a cannot pay for return shipping if an order is purchased online. Sorry guys!
Exceptions
There are no returns on sale items, seasonal items, food products, candles, bath & beauty products, swimwear, bodysuits, worn shoes, earrings, or gift cards
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Sorry, there will be no returns on purchases made prior to January 19, 2023. Thank you for understanding!
You can always contact us for any return question at info@alairseattle.com.